Shipping policy

Last updated: October 2026

1. No physical shipping

CANINE ("Your pocket dog trainer") is a 100% digital web app. Nothing is shipped by mail and there are no shipping charges.

2. How you receive your product

Instant access: CANINE runs in your phone's web browser and can be added to your home screen. There is nothing to download and nothing to wait for.

Unlocking your plan: right after paying through Hotmart, open the CANINE web app and enter the same email address you used at checkout.

Access link PDF: you will also receive a one-page PDF from Hotmart with your direct access link and instructions.

3. Trouble accessing your plan?

If you entered your purchase email and your plan did not unlock, or if you made a typo in your email at checkout, write to holauniversocanino@gmail.com and we will fix your access.